LaCie Saga Update

Worst Case Scenario - Dead Harddrive

One of the many reasons I came back home for a break was that my LaCie harddrive (the one with all my important footage on it) had died in Bangladesh just three months after being purchased. It was quite an ordeal getting that harddrive to Bangladesh in the first place. I had heard of a professor from the states who was flying into Bangladesh and was wiling to bring some equipment for me. I ordered this drive from Amazon.com and sent it to him and he brought it to Bangladesh for me. Three months later, I was flying back home with it because it died. Epic fail.

You’d think that I’d have that drive fixed or replaced by now. Although I was able to pick up a cheap replacement (a Western Digital MyBook) from Costco – I still haven’t been able to fix my LaCie harddrive. That’s because, even though I’m just a short subway ride from LaCie’s main office in Canada, they won’t just let me drop the unit off for warranty repair. And, as I just found out today, they won’t accept this harddrive for repair at all. The reason? Because even though I’m a Canadian and registered the product with my home address in Canada, since it was purchased outside of Canada, they won’t touch it.

I have a total of four LaCie harddrives and I’m glad to say that this is the only drive of mine that has ever failed. But, after this experience, I wouldn’t recommend LaCie to anyone. If anyone has any contacts or ability to help me with this issue with LaCie – please don’t hesitate to contact me.

1 Response to “LaCie Saga Update”


  1. 1 fint

    Sounds like a similar problem I had with my Lacie drive (twice already), also that it came back to life for a short while and then really crapped out. I just got so irritated I opened the casing and put the actual drive in another casing. The drive was fine.
    So it was the controller in the casing.
    So if you need your data … do that … a casing is cheap and Lacie won’t get you your data back.

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