Monthly Archive for May, 2010

5 Mistakes in My Search for Sustainability

It’s been nearly a year since I’ve been away from Bangladesh. Although it looks like I’ll be going back in the near future, long-term sustainability is still a problem. It doesn’t help that I feel I do can more as an individual instead of formalizing – but that’s not the only hurdle.

Here are five mistakes I’ve made in my search for sustainability…

5) Searching for Magic Sponsorship: As I’ve said before, my videos have been inspired a lot by Matt Harding and his “Where the Hell is Matt?” videos. I mistakenly assumed that, since there was a company out there willing to pay a man to dance around the world, there would be some company out there willing to pay a man to go around the world helping people. Assuming this, and searching for that magic sponsor, only wasted time.

4) Courting Foundations: If you’re in the aid & development community, you already know of the Skoll Foundation, the Ashoka Changemakers Foundation, Echoing Green Foundation, and a gazillion other “social media” and “social change” foundations. Most like what I do – but all have a strict policy of only supporting tax write-off organizations. Assuming they’d make an exception for little old me was a mistake.

3) Soliciting Google: The number one question I get asked by everyone IRL is why doesn’t Google sponsor my project. Individuals, businesses, aid workers, & charity execs alike have assumed that, since my work showcases what you can do through YouTube, sponsorship through Google would be a natural fit. The frequency of this question lulled me into believing such a thing was possible. It was not – and I shouldn’t have thought to pursue it.

2) Not Setting Boundaries: I’ve encountered many selfless people who have helped me in very important ways along my journey. But I’ve also encountered people who were helping on the assumption they were becoming a “stakeholder” with veto power. As I’ve said before, with the exception of those we help, I never want anyone to have veto power over the community. I failed to see that different people have different (but understandable) reasons for helping – and I failed to draw proper boundaries.

1) Assuming the Value of this Project was Self-Evident: When I’m in the field, local villagers constantly come up to me to tell me how unique my work is and how they love what I’m doing. They love that I’m an independent voice outside of the NGO ecosystem. They love that I film everything and keep an eye on how every donation is spent. They love that I’m a direct line to the donors & manage the donations myself instead of some bureaucracy. My mistake? I assumed because they loved it – someone over here would love it enough to invest & sustain it.

I’ve made mistakes – and probably will make new & different mistakes in the future. Despite this, I don’t know what more I can be doing. Whether it’s teaming up with an on-the-ground charity, getting support from a foundation, or sponsorship from a or corporate benefactor – this should be all win/win/win. I know the path to sustainability isn’t easy – but at this point I’m not sure if there is going to be a happy ending.

Follow-Up to Change the Conversation

Just noticed this was the banner ad displaying on the “Change the Conversation: In Photography” blog post from yesterday…

I’m sure if you search my Flickr archive, you might find a few stoic & frowning kid faces too. I’m by no means an expert (or the standard-bearer) for how to photograph and film the poor. But, is there like some rule a charity ad can’t feature a smiling kid?

Change the Conversation: In Photography

“NGOs come to the village here to take pictures of people. At church, at the market, on the road, at meetings. Only people who are dressed poorly.”

That’s what Edward Kabzela of Malawi said – and he’s not alone. Whether I’m traveling to Kakamega in Kenya, a rural village in Bangladesh, or a local food bank in Los Angeles – everybody hates being portrayed as poor and needy.

I’ve been inspired to write about this again because I just stumbled across this blog post by a fellow Canadian by the name of Duncan McNicholl. As Duncan puts it – in many respects – charities are like a business.

For a charity, their “revenue” is your donation dollars. And most of them think that the best way to get your donation dollars is by portraying the poor as objects of pity. They’d rather show you a picture like this:

Photo by Duncan McNicholl

Instead of a picture like this:

Same person, photo also by Duncan McNicholl

It still surprises me how many people, charities, and organizations still don’t get it. In fact, I’ve debated this with good friends of mine – some suggesting my portrayal of poverty is overly cheerful and glossy (with the exception of stuff involving disasters).

But my rebuttal is this: I’m only allowed to portray those I film & photograph as they wish to be filmed & photographed. Sometimes, especially during disasters, they want me to capture their sorrow. But, most of the time, the poor may want our help – but they don’t want our pity.

Does Steve Jobs Care about Global Poverty?

Less than 24 hours ago, Apple surpassed Microsoft to become the world’s biggest tech company. As someone who used to spell Microsoft with a dollar sign, I can’t believe what I’m about to say: this is a bad thing for the world.

The only thing I love more than Apple is what I use my Mac gear for: fighting poverty in developing countries. In this regard, unlike Microsoft & Bill Gates, Apple & Steve Jobs don’t seem to care much about poverty and global development.

One runs the biggest tech company in the world, the other is a global leader in fighting poverty.

Before starting this project, I really wasn’t aware of just how much Microsoft was doing in the fight against global poverty. I’m not even referring to Bill Gates and how he has used his own personal wealth to create The Gates Foundation.

As a company, Microsoft is hugely invested in fighting poverty. They partner with charities that keep aid workers connected during disasters, they invest in global health initiatives that save lives, they match employee donations, and much more.

And, as I learned after the earthquake in Haiti, Microsoft even has a disaster response team to provide assistance after natural disasters – with technology, equipment, & even funding. This is mind-boggingly unprecedented from a for-profit.

NetHope (a charity Micorsoft has partnered with) provides connectivity for relief workers in Haiti.

In fact, in the three years I’ve been doing this project, it seems like virtually every aid & development contact I’ve made in Asia, Africa, Europe, and the Americas seems to have (or knows of) someone who can help them from Microsoft.

The same cannot be said for Apple. In fact, to this day despite all the contacts I’ve made, I have yet to find a single person who knows anything Apple has funded or supported in the fight against global poverty.

In fact, when I started this project back in 2007, I placed a formal written request to see if Apple would help me through either lending or donating Apple software or gear. Their response? They don’t do that kind of stuff.

Click to read full letter.

I was also very lucky to meet some high-ranking Apple employees & engineers during my trip to San Francisco late last year. Unfortunately they too confirmed to me that, with one exception not related to poverty, Apple simply doesn’t have any programs which focus on charitable giving.

Until that changes, Apple will never truly surpass Microsoft.

Interview with Innovative Interactivity

Just thought I’d share that I recently completed an interview with the blog Innovative Interactivity. Here’s an excerpt:

Q) How might you describe how innovation is working within the Uncultured Project and also as a result of the collaboration with others (including journalists and media professionals) such as the use of technology?

A) I’m a tech nerd first and foremost – and so innovation really is at the heart of The Uncultured Project. I’m constantly trying to get my hands on new gear which I feel can be used to do new things in the field. This, combined with the fact that I’m not a big organization, has let me push the limits of how we can use technology in aid and development…..

If you’re interested in reading more, feel free to head over and check out the full interview.

5 Reasons I Have a Fear of Formalizing

I’ve been doing this for over three years now. And, together, we’ve done a lot. As I try and figure out how to sustain this project and continue this journey for the long-term, you might be wondering, why don’t I just register as a (non-profit) organization? Isn’t becoming an “NGO” or “NPO” just a tax status? Here’s five reasons why I disagree & dislike the idea of becoming an organization…

5) Creates Two-Tier Donors: This project was born on the internet. On the internet, everyone is equal. If there was a way I could register as an organization so that every donor – from anywhere in the world – could get a tax write-off, I would. I don’t see the point in giving one country special preference and turning a project – born out of a global online community – into something which is skewed (or becomes more skewed) to one particular country.

4) Requires Working Under the Radar: Most developing countries have different requirements for those visiting as an individual vs those coming to work as part of an organization. Some charities, like World Vision, Save the Children, & the Red Cross, invest millions of dollars to register, form a legal presence, and hire a permanent staff in all the countries they serve in. Many smaller organizations simply fly-in & work under the radar. I don’t have millions of dollars, don’t have a need to hire a permanent staff, and don’t want to disrespect the laws of the countries I visit.

3) Takes the Fun out of Fundraising: As an individual, I don’t have a bottom line and I have relatively low overhead. As an organization, I’d need to raise funds – not just to register – but to sustain the organization itself. You’d be surprised at how expensive it is to run even the smallest organization – and how breaks like pro-bono lawyers are few and far between. I don’t want to create something that requires me to pressure you to donate in order to reach some preset funding requirement.

2) Hinders Community Democracy: I wanted to give 10,000 lbs of food to the LA Food Bank. Whose permission did I ask? Yours. I wasn’t sure if I should build a Pond Sand Filter. Who made the call? You. If I was an organization, that power would be vested in a Board of Directors – not you. The ups and downs of this project have taught me this: I never want anything – or anyone – to have veto power over you guys. There is, of course, one exception: the people we are trying to serve on the ground.

1) Limits Trust-Building on the Ground: The number one question I get in Bangladesh is whether or not I’m an organization. Most rural Bangladeshis have had negative experiences with organizations and have seen NGO corruption first hand. This maybe why they get so excited when I tell them I’m just a guy. Simply not being part of an organization seems to foster trust, approachability, a willingness to brainstorm, and interaction with you guys (who I explain are my friends back home who support my work).

What I’ve learned in Bangladesh is that, as just a guy, I add value to any existing organization. Locals see me as an independent voice – one whom they can approach with their ideas, suggestions, and even complaints (and, yes, I do address and resolve their complaints – albeit not always publicly). Meanwhile, the online community sees me as their direct line to both those they help and the good they have funded.

I don’t have anything against organizations. In fact, why can’t organizations that have already done all the hard work to formalize, reap the benefit from someone like me (as an independent individual)? This is why I try so hard to pitch the idea of teaming up to multi-national organizations. It’s also why I wish foundations & funding sources supporting initiatives like mine wouldn’t brush me off just because I’m not a tax-writeoff.

Because doing good is more than just a tax status.

The Un-Fortress

A little over a month ago, I wrote a blog post about how I feel that charities can be fortresses and how it seems impossible to team up with them at times. Sometimes things can have a fairy-tale ending and this definitely feels like one.

Since writing that blog post, I’ve been talking with Wendy Harman at the American Red Cross. If I were to describe Wendy in one phrase it would be this: she gets it. The Red Cross is very lucky to have someone like Wendy who understands the nuances of online communities and social media.

Beth Kanter, Me, and Red Cross's Wendy Harman

So does this mean I’ll be teaming up and doing stuff with the Red Cross? It’s way too soon to say. The Red Cross is a big organization and they have to consider everything from funding, logistics, ethics, legalities, and a million other things I can’t even think of.

I just had a high level meeting with Red Cross staff. One thing we discussed is that teaming up like this is definitely new ground. So, here’s my advice to anyone who might find themselves in the same boat as me:

  • Timing is Key: Don’t go rushing to team up with a charity because you’ve seen some problem or tragedy in the news. The time when you want to team up the most is usually when they are the least able to consider it.
  • Don’t Push an Agenda: Don’t try and force your way of doing things down the throat of a charity. There needs to be a give and take. Remember, if you’re asking for a charity to change, you may need to change how you do things as well.
  • Remember the Bottom-Line: A charity’s job is to help people. Even if you have a good idea, it has to take second place to helping people. If the cost-benefit is such that it takes even a fraction away from helping those on-the-ground, don’t be surprised if they have to say no.

If you’ve followed this project for a while, you know I haven’t always kept these three points in mind. Consider this learning from my ups and downs as I’ve muddled through all this :P

At the end of the day, the Red Cross can still say no – but that doesn’t matter. Not being a fortress doesn’t mean saying yes to everything. A charity can be open to new ideas and still say “no”. The key is how wiling a charity is to look into, explore, and seriously consider doing new things.

And, on that front, I can honestly say the American Red Cross is already a leader.